Castle Radiators LTD stand behind the quality and durability of our products, and we are pleased to offer you a 10-year guarantee on all our radiator products.
Please review our guarantee policy to understand the terms and conditions associated with our commitment to your satisfaction.
Coverage:
This 10-year guarantee covers all radiators purchased from Castle Radiators LTD.
The guarantee is applicable to the original purchaser and is non-transferable.
Guarantee Process:
If you believe your radiator is covered by this guarantee and you encounter an issue, please contact our customer support team at [email protected].
You will be required to provide issues of the details (including images where applicable) and may be required to provide proof of purchase.
Exclusions:
The guarantee does not cover damage caused by improper installation, misuse, neglect, accidents, alterations, natural disasters, or any unauthorized repairs.
It also does not cover normal wear and tear, cosmetic damage, or damage due to inadequate maintenance.
Changes to Guarantee Policy:
We reserve the right to modify this policy at any time. Updated terms will be posted on our website, and it is your responsibility to review them periodically.
